Telephone System

PBXware Telephony Platform

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, , Call Centres and governments worldwide by combining the most advanced of the latest technologies.

Amana Telecom Systems’ softswitch is offered in the Business,Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

PBXware - PBX - Telephony Platform System Dashboard
gloCOM - Unified Communications - Simplified setup

EASY SETUP

PBXware installation is fast and it is made easy with a step-by-step setup wizard that guides the users through the complete process.

PBXware - PBX - Unified Communications

UNIFIED COMMUNICATIONS

Gain the advantage over your competition by combining Audio Conference, Instant Messaging, Video Call, Fax, Presence, Screen Pop, and more… all from one single interface!

PBXware - PBX - Customer relationship management CRM integration

CRMS

PBXware integrates seamlessly with most business-critical apps and services, such as Salesforce, SugarCRM, Zendesk, ZOHO, MS Dynamics, and many more.

gloCOM - Unified Communications - Branding

BRANDING

Branding package was carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo and company colors.

PBX System and Telephony Platform Features

PBXware - PBX - Dashboard
Dashboard

Dashboard section gives you an overview of vital PBXware information. It displays hardware usage, main services status, information on system and gloCOM licensing as well as the number of Total calls, Answered calls, SIP registrations etc.

PBXware - PBX - Archiving Storage
Archiving Storage

Archiving storage feature can be used to keep your recordings, voicemails, and FAXes in a remote location. You can choose between three options for archiving storage: Amazon S3, FTP server, or Dropbox.

PBXware - PBX - Customer relationship management CRM
CRM

Incorporate all the features and capabilities of the PBX telephony system inside your CRM or Browser. PBXware integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and many more.

PBXware - PBX - Recordings
Call Recordings

PBXware interface has integrated a call recordings player, allowing users to listen to PBX call recordings directly from their browser and navigate through the recording with a simple click of a mouse.

PBXware - PBX - Online Self Care OSC
Online Self Care

Online Self Care portal allows the PBX end user to modify their extensions settings according to assigned permissions. Users can edit Enhanced Services settings, set up voicemail behavior, check CDRs, download call recordings etc.

PBXware - PBX - Activity Log
Activity Log

You can now track date, time and activity of each PBX GUI user to improve time management and increase productivity. Knowing who accessed various files and made changes on the server can increase security and give you a greater insight into how your business operates.

PBXware Multi-Tenant PBX, Business PBX - Use your existing IP Phones
Use your existing IP Phones

PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as automated provisioning, busy lamp field (BLF), hot desking, and more.